Kim Spradlin
- Chief Operating Officer
Kim Spradlin oversees operations and strategic business objectives at GP Agency, with a focus on improving processes, service delivery, and supporting continued growth.
She brings more than 30 years of sales and leadership experience, including 17 years in health insurance with Health Care Service Corporation and Anthem Blue Cross Blue Shield. Throughout her career, Kim has built and scaled large sales and contact center operations across multiple industries, leading teams through significant growth and change. Her background includes improving productivity, strengthening quality and compliance, and working alongside executive leadership on key business initiatives.
At GPA, Kim brings that experience to foster operational and service excellence across the organization.